Frequently Asked Questions

How do I file a claim?

Please contact our Storage Division at (800) 847-9999.

Where do I send my premium payment?

Deans & Homer
P.O. Box 7057
Pasadena, CA 91109
Please be sure to write your policy number on your check.

How do I cancel my policy?

Requests for cancellation must be in writing and should include your policy number, date of cancellation, current mailing address, and phone number.

Send cancellation requests to:
Deans & Homer
P.O. Box 7057
Pasadena, CA 91109

Or fax requests to: 1-626-578-0225

What's covered? What's not covered?

Review our coverage summary or a copy of the policy for details.